Privacy Policy

Information We Collect

We collect information that you provide directly to us when you request a quote, schedule a consultation, or contact us about our services. This may include:

• Your name, address, phone number, and email address
• Details about your property and the services you are interested in
• Photos of your project site if you choose to provide them
• Payment information when you purchase our services
• Communication preferences and any other information you choose to share

How We Use Your Information

We use the information we collect to provide and improve our services. Specifically, we use your information to:

• Respond to your inquiries and provide quotes for our services
• Schedule and perform concrete installation and repair services
• Process payments and maintain records of transactions
• Communicate with you about your project, including updates and scheduling
• Send you information about our services, promotions, or updates if you have opted in
• Improve our services and customer experience
• Comply with legal obligations and protect our business interests

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• With service providers who assist us in operating our business, such as payment processors or scheduling tools
• With contractors or suppliers when necessary to complete your project
• When required by law or to respond to legal processes
• To protect the rights, property, or safety of AZ Acton Concrete, our customers, or others
• With your explicit consent for any other purpose

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes using secure storage systems, limiting access to personal information to employees who need it to perform their jobs, and using encryption for sensitive data transmission. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our website.

Third-Party Services

Our website may contain links to third-party websites or integrate third-party services such as quote forms or scheduling tools. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites or services you use.

Your Rights and Choices

You have certain rights regarding your personal information:

• You can request access to the personal information we hold about you
• You can ask us to correct inaccurate or incomplete information
• You can request deletion of your personal information, subject to legal requirements
• You can opt out of marketing communications at any time
• You can object to certain uses of your information

To exercise any of these rights, please contact us using the information provided below.

Retention of Information

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: